Shining a light on the
TMP is absolutely passionate about improving the lives of the cared for and those caring for them. In fact, TMP was born out of the search in our provider business for a software platform that would do more than just record activities. Since opening our providership in the early 1990’s, we have been blessed to work with many in the IDD community for this purpose.
So whether it is lobbying for higher standards or serving our clients on a daily basis, we have seen so many who share our passion.
Here are just a few resources we thought might be helpful to those who are in the trenches with us.
Stories of Innovation in the IDD Community
IDD Community Associations
TMP supports organizations like ANCOR (American Network of Community Options and Resources), AAIDD (American Association on Intellectual and Developmental Disabilities), Cornell University ILR School’s Employment and Disability Institute and many more, because we know they are making a difference for the IDD community.
IDD Online Resources
TMP’s Impact in the IDD Community
It’s how you say it
When we met with Kenny, he was 22 years old and slated to return to an institution. He had been fending for himself since the age of 7. His mother died, and his long-haul trucker father did not care much for him. He was often left alone, and was ultimately abandoned by his father and step-mother. The first few months Kenny was with us were very hard—fits of rage, destruction of property, and self hatred engulfed him. We could only imagine how many times he was called stupid, because anytime he would get mad he would yell “I’m NOT stupid.” Over the months, we would make progress, but then Kenny would regress. To move Kenny from a disheveled, angry, and hopeless individual to a thriving member of a community, we leveraged a loving staff, a plan, and TMP’s collaborative person-centered software that made sure everyone had real-time data and training specific to Kenny and his needs.
First, we addressed his poor self-esteem. Kenny had been called stupid so much that his self-perception was shattered. To build Kenny up, we immediately sent to all staff that interacted with him a training program with videos of daily affirmations to share with Kenny. We collected data on which ones worked and documented incident reports anytime there was a behavior. By getting everyone aligned delivering the same message, we saw quick results.
Second, we found out what didn’t work. With data collected from the system, a story began to take shape. The data helped us quickly figure out that if we asked Kenny to do something, rather than telling him to, the response was 100% positive. We immediately sent out training to everyone, and no one told Kenny to do anything from that day forward. Instead of telling Kenny, “It’s time to brush your teeth”, we would ask, “Would you like to brush your teeth now or in a few minutes?” Outbursts dropped instantly! Our staff, leveraging our TMP toolset, performed a miracle. Today Kenny is thriving in the community with an “adopted” family that loves him and serves as his guardian.
Improved quality of life… thanks to a little data
Debbie came to our organization after years of mismanaged medications and incomplete diagnosis. We knew Debbie had the ability to be part of a community, she just needed the opportunity to thrive, a purpose and some self-esteem. The first action was getting her meds, her diagnosis, and her care team all aligned. We put what information we knew about Debbie’s medical history into our platform, and everyone who interacted with Debbie—DSPs, nurses, case managers, clinical teams—continued to put data into the system.
By leveraging data we can quickly see stories and trends emerge. With Debbie, we noticed she would have blood sugar drops throughout the day, even though she had no diagnosis of diabetes. Immediately, the nursing staff sent training and scheduled healthy snacks for Debbie. This helped tremendously. Because it was so easy for the nurse and the staff to schedule and implement so many new monitoring tools, we caught something that others had missed.
Debbie’s new clinical team, even outside our organization, had access to her medical and behavioral data. It was the collaboration of the team that helped us make life-changing differences for her. Over medicated and underfed, her body was in a state of crisis too often. Combine that with limited communication skills and it’s easy to see why chaos so often ensued. Once she was stabilized we realized Debbie was much more capable than anyone knew. Because our platform allowed everyone to collaborate in real-time, Debbie is now thriving as a member of the community.
Plants = joy
Dianna loves plants and nature. One of her biggest challenges was harming herself and verbally putting herself down. Her family of origin was abusive therefore leaving many scars to overcome. Through monitoring real-time reports with TMP, the behaviorist quickly realized that Dianna behaviors occurred in all locations with the exception of when she was in the greenhouse or working with plants. Upon further review of TMPs data the behaviorist discovered several important factors, two of the greenhouse staff were very affirming and made a point to express multiple affirmations on each shift. They equated her to a flower that was blooming and becoming more beautiful as time went on. The behaviorist expanded this encouraging approach throughout all points of care immediately by deploying a short training video to assure staff turnover did not impede the progress others were making with Dianna. Today she is literally a different person , a person filled with joy and hope! Our data with some thoughtful caring staff proved to be the key in unlocking Dianna’s dreams. We assigned Dianna a customer facing job in the greenhouse serving community members as they purchase plants . Now Dianna is blossoming and spends countless hours in the greenhouse working, teaching others her craft, and providing plants to local businesses.
IDD Community Associations
TMP is very involved in The American Network of Community Options and Resources (ANCOR) organization. It is a national, nonprofit trade association representing more than 1,600 private community providers of services to people with disabilities. Check out their events; we may even see you there!
IDD Online Resources
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