TMP’s IDD software platform delivers better data, driving better outcomes, and creating better lives.

Shining a light on the
IDD Community

TMP is absolutely passionate about improving the lives of the cared for and those caring for them. In fact, TMP was born out of the search in our provider business for a software platform that would do more than just record activities. Since opening our providership in the early 1990’s, we have been blessed to work with many in the IDD community for this purpose.

So whether it is lobbying for higher standards or serving our clients on a daily basis through IDD care services and developmental disabilities provider software, we have seen so many who share our passion.

Here are just a few resources we thought might be helpful to those who are in the trenches with us.

Stories of Innovation in the IDD Community

We like to celebrate success, whether big or small. Sometimes it’s the incremental improvements that are so powerful in changing people’s lives. Innovation is happening.

IDD Community Associations

TMP supports organizations like ANCOR (American Network of Community Options and Resources), AAIDD (American Association on Intellectual and Developmental Disabilities), Cornell University ILR School’s Employment and Disability Institute and many more, because we know they are making a difference for the IDD community.

IDD Online Resources

Take a look at our growing library of online resources. Topics range from the care of IDD persons to public policy affecting the IDD community.

TMP’s Impact in the IDD Community

It’s how you say it

When we met with Kenny, he was 22 years old and slated to return to an institution. He had been fending for himself since the age of 7. His mother died, and his long-haul trucker father did not care much for him. He was often left alone, and was ultimately abandoned by his father and step-mother. The first few months Kenny was with us were very hard—fits of rage, destruction of property, and self hatred engulfed him. We could only imagine how many times he was called stupid, because anytime he would get mad he would yell “I’m NOT stupid.” Over the months, we would make progress, but then Kenny would regress. To move Kenny from a disheveled, angry, and hopeless individual to a thriving member of a community, we leveraged a loving staff, a plan, and TMP’s collaborative person-centered software that made sure everyone had real-time data and training specific to Kenny and his needs.

First, we addressed his poor self-esteem. Kenny had been called stupid so much that his self-perception was shattered. To build Kenny up, we immediately sent to all staff that interacted with him a training program with videos of daily affirmations to share with Kenny. We collected data on which ones worked and documented incident reports anytime there was a behavior. By getting everyone aligned delivering the same message, we saw quick results.

Second, we found out what didn’t work. With data collected from the system, a story began to take shape. The data helped us quickly figure out that if we asked Kenny to do something, rather than telling him to, the response was 100% positive. We immediately sent out training to everyone, and no one told Kenny to do anything from that day forward. Instead of telling Kenny, “It’s time to brush your teeth”, we would ask, “Would you like to brush your teeth now or in a few minutes?” Outbursts dropped instantly! Our staff, leveraging our TMP toolset, performed a miracle. Today Kenny is thriving in the community with an “adopted” family that loves him and serves as his guardian.

Improved quality of life… thanks to a little data

Debbie came to our organization after years of mismanaged medications and incomplete diagnosis. We knew Debbie had the ability to be part of a community, she just needed the opportunity to thrive, a purpose and some self-esteem. The first action was getting her meds, her diagnosis, and her care team all aligned. We put what information we knew about Debbie’s medical history into our platform, and everyone who interacted with Debbie—DSPs, nurses, case managers, clinical teams—continued to put data into the system.

By leveraging data we can quickly see stories and trends emerge. With Debbie, we noticed she would have blood sugar drops throughout the day, even though she had no diagnosis of diabetes. Immediately, the nursing staff sent training and scheduled healthy snacks for Debbie. This helped tremendously. Because it was so easy for the nurse and the staff to schedule and implement so many new monitoring tools, we caught something that others had missed.

Debbie’s new clinical team, even outside our organization, had access to her medical and behavioral data. It was the collaboration of the team that helped us make life-changing differences for her. Over medicated and underfed, her body was in a state of crisis too often. Combine that with limited communication skills and it’s easy to see why chaos so often ensued. Once she was stabilized we realized Debbie was much more capable than anyone knew. Because our platform allowed everyone to collaborate in real-time, Debbie is now thriving as a member of the community.

Plants = joy

Dianna loves plants and nature. One of her biggest challenges was harming herself and verbally putting herself down. Her family of origin was abusive therefore leaving many scars to overcome. Through monitoring real-time reports with TMP, the behaviorist quickly realized that Dianna behaviors occurred in all locations with the exception of when she was in the greenhouse or working with plants. Upon further review of TMPs data the behaviorist discovered several important factors, two of the greenhouse staff were very affirming and made a point to express multiple affirmations on each shift. They equated her to a flower that was blooming and becoming more beautiful as time went on. The behaviorist expanded this encouraging approach throughout all points of care immediately by deploying a short training video to assure staff turnover did not impede the progress others were making with Dianna. Today she is literally a different person , a person filled with joy and hope! Our data with some thoughtful caring staff proved to be the key in unlocking Dianna’s dreams. We assigned Dianna a customer facing job in the greenhouse serving community members as they purchase plants . Now Dianna is blossoming and spends countless hours in the greenhouse working, teaching others her craft, and providing plants to local businesses.

IDD Community Associations

TMP is very involved in The American Network of Community Options and Resources (ANCOR) organization. It is a national, nonprofit trade association representing more than 1,600 private community providers of services to people with disabilities. Check out their events; we may even see you there!
TMP also supports the American Association on Intellectual and Developmental Disabilities (AAIDD) organization. AAIDD promotes progressive policies, sound research, effective practices, and universal human rights for people with intellectual and developmental disabilities. Learn more here and check out their publications.
Person-centered planning is a forum through which people join in intentional efforts to support, expand, and deepen the direct and visible contribution a person with a disability makes to community life. It recognizes, embraces, and celebrates the gifts of diversity and shared humanity. This ultimately leads to greater inclusion as valued members of both community and society.
Founded in 2008, Disability Scoop is the nation’s largest news organization devoted to covering developmental disabilities. With daily coverage of autism, intellectual disability, cerebral palsy, Down syndrome and more, no other news source offers a more timely and comprehensive take on the issues that matter to the developmental disability community.
The Association of Professional Developmental Disabilities Administrators is devoted to the support of administrators of ICF-IID residential programs as well as other individuals with interests in the field of intellectual disabilities and other developmental disabilities.
The vision of the National Alliance for Direct Support Professionals (NADSP) is a world with a highly qualified and professional direct support workforce that partners with, supports, and empowers people with disabilities to lead a life of their choosing. NADSP works to elevate the status of direct support professionals by improving practice standards, promoting system reform, and advancing their knowledge, skills and values, through certification, credentialing, training, professional development, and accreditation services.

IDD Online Resources

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