The Challenge

With traditional data tracking systems, a heavy emphasis is placed on regulatory guidelines which shifts the focus of the direct care providers to that of compliance. This shift causes a break in the flow of quality care and leaves the clients with impersonal care and creates fragmentation in the system.

The Solution

TMP streamlines regulatory compliance by helping to automate the quality assurance processes. In turn this improves the reporting accuracy of direct care providers and increases overall efficiency. The flow of information is orderly and dynamic allowing for improved client care and improved operations.

One Simple Solution

  • Secure Communication Center

  • Person Centered Planning

  • Program Planning for QIDPs (QDDPs, QMRPs), Case Managers, and Program Managers

  • Complete Medical Module

  • Psychological/Behavioral Module

  • Service Delivery Log/Billing Waivers

  • Client Budget

  • Direct Care Reporting

  • Incident/Accident Reporting

  • Scheduling

  • Report Tracking

  • Human Resources

  • Staff Development and Training Module

  • Time and Attendance

  • Electronic Data Signature

  • Web-Based Cloud Computing

  • Off-Site Secure Hosting

  • Automated File Backup

  • Customizable Access Control

Benefits & Efficiencies

  • Communication is greatly enhanced through your entire organization linking all locations – Admin, group homes, foster care, Guardian/LAR, and consultants.
  • Burn out is reduced with nurses, and QIDPs (QDDPs, QMRPs), Case managers, and managers. This promotes staff retention in an industry with high turnover rates.
  • Shifts focus of Professional staff from compliance (i.e. paper) to the client.
  • Reduces non-billable time and shifts efforts toward client-focused billable tasks.
  • No server to maintain. Data storage and backup are maintained at secure server sites.
  • Greatly reduces time spent on reviewing records.
  • Continuity of Care greatly enhanced through ease of communication and global reporting.
  • Allows organization to grow while minimizing the need of additional administrative staff.
  • HIPAA compliant.
  • Human Resource module with online training reduces staff development/training cost through automated training, testing, and tracking.
  • Guardian/LAR access: Guardians able to stay current with their loved one’s program status and communicate with agency through secure communication.
  • Reduces costs associated with faxing, printing, and processing paper through organizations.
  • Electronic Data Signature brings consistency to documentation.
  • QA Billing logs and Incident reporting immediately available from all locations. Respond as needed within seconds to originator of report.


  • One Hour: Have new staff comfortably navigating system
  • Minutes: Have Case Managers/QIDPs (QDDPs, QMRPs) and Nurses completing reviews
  • Seconds: Communicate, schedule, retrieve reports


  • Connect all locations
  • Connect direct care, nursing, management, administration, consultants
  • Keep consistent, accurate information available 24/7 to enhance continuity of care to your organization


  • Improve accuracy of documentation of Direct Care Providers
  • Generate accurate and streamlined reports

Cost Reduction

  • Reduce Cost by leveraging the activities of direct care providers
  • Improve organizational efficiency

What people are saying

TMP is an awesome service for IDD providers of waiver services and ICF services! As someone who has used the service as both a provider and now as a consultant, I can’t imagine providing some of my “off-site” services to providers without it. I can provide Quality Assurance, Survey Prep, Billing Audit Prep, Training and even LON packet increases, for providers using TMP services, without even being on site!

Larry Hill and his TMP team have done a wonderful job of making this system extremely user friendly. The IT support and feedback to questions and/or suggestions from providers is always timely. TMP allows you to access information and monitor activity for your program from wherever you are and whenever you want in an incredibly secure manner!

The great thing about TMP is that I can access records from anywhere, I can pull specific reports for doctors or other providers without having to pull full charts. With having it all centralized I can monitor my program in all the counties we serve.

The TMP Program is great. The communication between the Direct Care Staff, the QIDP (QDDP,QMRP)/Care Coordinator, and the Nurses has improved greatly since we began using TMP. The staff is able to receive and send messages directly to other staff members as needed. The narrative program is very user friendly. Also, the turn-around time on paperwork is amazing. There is no waiting on paperwork if it is incorrect. The Nurses and/or the Care Coordinator/QIDP (QDDP, QMRP) are able to view all paperwork daily, request that information be corrected if need be, and then have the corrected form back to them in less than a day.

Customer Service is awesome! They have been receptive to any changes that we have suggested, will fix anything that we have done wrong, and are great about responding to our calls or emails.

If you are able to turn on a computer, then you will be able to use this program without any problems.

During our first four months with TMP, we achieved a sizable increase in our HCS Nursing billing, compared to our billings using our previous electronic documentation system.