Community Living Concepts, Inc. has been using TaskMaster Pro for about 2 years now. We serve 100+ individuals in both ICF and HCS programs. We have found the software to be invaluable in our HCS program and for nursing. Our ICF programs are still being integrated into the system.
Our case coordinators enjoy the ease of reviewing individuals’ service logs, scheduling fire drills, and monitoring training.
Our Direct Service and Foster Care providers, some reluctant to use a computer, have found that the interface is easy to navigate with a little practice.
We are seeing service delivery logs being completed in a more timely manner since we implemented TMP. Supervisors can quickly check for missing logs and return logs for correction.
Our nursing staff rave over the time they save creating billing notes and accessing reports. Across the board, we all enjoy being able to communicate with each other better.
I highly recommend TaskMaster Pro.
John Akers, Program Director
Community Living Concepts, Inc.
We at TaskMaster Pro are excited you have chosen to partner with us in order to optimize your agencies communication and documentation needs. Now that you’re ready for a new start, our team members are eager to assist! Here are some tools to help you get the most out of your experience.
- Please provide the names and email addresses of all training attendees so that we can create a username and password for access during the training.
- Have your regional information and location numbers available. During training, we will assist you with inputting this information into TMP. This process will be a learning experience for you as well.
- Bring a sample chart or two. Sometimes it’s just easier to learn by doing.
- Be optimistic in knowing that TaskMaster Pro is a tool to adapt your organization into efficient record keeping!
We have a great team of trainers who work hard to adapt to all learning styles. Our team has years of experience in the IDD field and can relate to your needs and frustrations so don’t be afraid to ask those hard questions. We value your feedback and take into consideration all feature requests in order to make the best product for you. We look forward to meeting you!
The TaskMaster Pro Program is great. The communication between the Direct Care Staff, the QIDP (QDDP,QMRP)
/Care Coordinator, and the Nurses has improved greatly since we began using TMP. The staff is able to receive and send messages directly to other staff members as needed. The narrative program is very user friendly. Also, the turn-around time on paperwork is amazing. There is no waiting on paperwork if it is incorrect. The Nurses and/or the Care Coordinator/QIDP (QDDP, QMRP)
are able to view all paperwork daily, request that information be corrected if need be, and then
have the corrected form back to them in less than a day.
Customer Service is awesome! They have been receptive to any changes that we have suggested, will fix anything that we have done wrong, and are great about responding to our calls or emails.
If you are able to turn on a computer, then you will be able to use this program without any problems.
Program Director, LBSW, QIDP
Southern Concepts Inc.
The great thing about TaskMaster Pro is that I can access records from anywhere, I can pull specific reports for doctors or other providers without having to pull full charts. With having it all centralized I can monitor my program in all the counties we serve.
Cyndy Burleson, Owner
Applied Living Solutions
TaskMaster Pro is an awesome service for IDD providers of waiver services and ICF services!
As someone who has used the service as both a provider and now as a consultant, I can’t imagine providing some of my “off-site” services to providers without it. I can provide Quality Assurance, Survey Prep, Billing Audit Prep, Training and even LON packet increases, for providers using TMP services, without even being on site!
Larry Hill and his TaskMaster Pro team have done a wonderful job of making this system extremely user friendly. The IT support and feedback to questions and/or suggestions from providers is always timely. TaskMaster Pro allows you to access information and monitor activity for your program from wherever you are and whenever you want in an incredibly secure manner!
Julie Blacklock, Owner
Twogether Consulting, Limited