Government AGENCIES & MCOs

We call our incident tracking module the “IBAM”. That stands for Incident – Behavioral, Accident, or Medical related; but mostly, it’s really fun to say! This innovative system quickly gathers comprehensive data, provides a standard way to report that data and sends notice to all relevant care team members immediately.

Because the same system is used to manage the incident in real-time, the whole team has immediate access to up-to-date information and can instantly communicate to all parties.

Because the data set is so comprehensive it facilitates follow-up evaluation that show how to avoid future events. The results are: fewer incidents, lower ER and Hospital utilization, fewer empty beds for the provider, overall risk, and less stress for staff.

Our training module alerts staff when they need to be trained. For example, a DSP may be called to provide support to an unfamiliar client or work in a new location. The system will identify the skills needed for the task(s) to be performed and lead the staff member through virtual training if required. On demand automated training and testing can be administered before care is delivered. Training and tracking, done!

All our processes are integrated, log management and payment are no exception. To ensure no payment delay, our logs are scrubbed at the time entries are made. The system provides clean, well documented, payment requests that result in better Accounts Receivables and cash flow.

Care professionals are led quickly through documentation processes with platform-assisted data completion. No repetitive entry of information, it’s fast and accurate. Compliance data is gathered and tracked simultaneously. This means compliance reporting can be completed at the push of a button. Thus, caregivers spend more time giving care and less time on paperwork.