TMP for Service Providers

The “Yellow Brick Road” nature of TMP’s care scheduling component indicates the tasks that must be accomplished for each client (a person-centered plan) every day. So the staff, (DSP’s, QDIPs, QMRPs, Nurses, and others) have a guided pathway, directing their activity while documenting client progress and outcomes. Administrative work is significantly reduced, providing more time to care for clients. The results: happier clients, less stress to staff, more job satisfaction, and greater retention.

From scheduling to execution, TMP integrates the processes for conducting client care. A given task may require work from a QDIP that is later followed by a DSP. In this case, the scheduled task will be tracked, and upon completion by the first staff member, it will be placed on the second staff members schedule, and so on. TMP provides “guardrails” to keep staff focused. The outcome is efficiency and collaboration among staff, better care delivery, and less administration.

We call the TMP incident tracking module the “IBAM”. That stands for Incident – Behavioral, Accident, or Medical related; but mostly, it’s really fun to say! TMP’s innovative system quickly gathers comprehensive data, provides a standard way to report that data and sends notice to all relevant care team members immediately.

Since the same system is used to manage the incident in real-time, the whole team has immediate access to up-to-date information and can instantly communicate to all parties.

Because the data set is so comprehensive, it facilitates follow-up evaluations that show how to avoid future events. The results are: fewer incidents, lower ER and Hospital utilization, fewer empty beds for the provider, overall risk, and less stress for staff.

The TMP training module alerts staff when they need to be trained. For example, a DSP may be called to provide support to an unfamiliar client or work in a new location. The system will identify the skills needed for the task(s) to be performed and lead the staff member through virtual training if required. On demand automated training and testing can be administered before care is delivered. Training and tracking, done!

All TMP processes are integrated, including log management and payment. To ensure no payment delay, our logs are scrubbed at the time entries are made. TMP provides clean, well documented, payment requests that result in better Accounts Receivables and cash flow.

Care professionals are led quickly through TMP documentation processes with platform-assisted data completion. No repetitive entry of information, it’s fast and accurate. Compliance data is gathered and tracked simultaneously. This means compliance reporting can be completed at the push of a button. Thus, caregivers spend more time giving care and less time on paperwork.